The 30 Day period starts when you take possession of the part. No labor warranty is provided. In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. No refund on deposits or unwanted special order parts or special "cut" items. Original shipping charges and return shipping charges are not refunded. Once you obtain an RMA number, ship the item back to P and L Auto Parts Inc 30 Jericho Road Berlin, NH 03570 along with the RMA number. --> SHIPPING NOTES ABOUT US HELP P and L Auto Parts Inc ships to US addresses within the 48 states only via USPS ground. No Alaska, Hawaii, Puerto Rico, APO, FPO or PO Box please. No International shipping available. Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up. Items will be shipped within 1-2 days of purchase. Please allow 5-10 days for delivery. Most areas in the US are within 5 days. No expedited shipping is available. If you have a question about a part please contact us BEFORE purchasing. We try to answer all messages within 24 hours. If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase. Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description. Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it. A Grade - The highest quality part. It is of low miles and/or exceptional condition for its age. B Grade - The second level quality part. It is of average miles and normal condition for its age. C Grade - The third level quality part. It has high miles and/or light damage. No Grade - A part that has not yet been graded. To learn more about Parts Grading click here.